AlertPro 2018-10-12T11:22:00+00:00

AlertPro

AlertPro is an enterprise-class solution for Microsoft Managed Services providers tailored to SMB customers. AlertPro monitors clients’ connections from their desktop to the cloud.​​

Alerting

AlertPro offers the first call quality issue alert for key executives and business leaders. Notifications and alerts are sent directly to your Network Operations Center for all quality and service-affecting issues. Receive granular, fine-tuned alerts based on criteria you set to tailor your SLAs.
  • The scope of impact (network segment, wireless coverage area, systemwide)
  • ​Physical location
  • VIP users (executives and business leaders)

Active Monitoring

  • Outages or poor performance due to network issues 
  • Continuous QoS tests
  • Network path and DSCP changes
  • Codec tests

Centralized Management

End-to-end visibility across a multi-vendor network ecosystem via a centralized, horizontal view. Easy access to the critical, actionable voice performance information your technical resources need to resolve issues quickly.

Synthetic Testing

A variety of testing options are available, including:
  • Stress testing that increases voice/video sessions to determine when quality starts to degrade
  • Continuous QoS testing which provides alarm alerts for a QoS threshold breach
  • Network trace technology that generates alarms for route path and Differentiated Services Code Point (DSCP) changes
  • Codec tests to verify that different codecs are working properly

Interactive Reporting

Access to your own reporting with data covering:
  • Quality of Service
  • MOS Scores / Route Path
  • Changes / DSCP Changes
  • Delay / Jitter / Packet Loss
  • Outages and Abnormalities Emailed to your NOC/Helpdesk in real-time!

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What Clients Say

We knew we wanted to migrate our collaboration to the cloud, but our challenge was a unique environment that could not simply be ripped out and completely replaced. At the same time, we didn’t want a long, drawn-out project. TetraVX delivered us a customized solution that was perfect for our employees just one week after signature.