With organizations looking to do more with less, small businesses are exploring the different possibilities that come with a more powerful and modern unified communications solution. When it comes to streamlining and improving communications, there are several options available in the market to fit the needs of businesses from mom-and-pops to the enterprise. For small businesses in particular, there are two big collaboration technologies available to improve productivity and increase workplace collaboration: ● Unified Communications (UC): Like the name implies, unified communications stacks usually consist of telephony, instant messaging, email [...]
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So far TetraVX has created 33 blog entries.
From broken projectors to late attendees, there are a lot of ways a meeting can spiral out of control. But meetings don’t have to be so dysfunctional. Simply sending out an agenda or explicitly stating the purpose of the meeting upfront are good strategies for keeping meetings and participants on track. Whether you’re the organizer or a guest, consider implementing the following tools to ensure every meeting produces the results you want. Before the meeting: Effectively plan for maximum productivity Smart planning and clear agendas are keys to efficient meetings. [...]
Adopting a Unified-Communications-as-a-Service (UCaaS) system can pay dividends for companies that want to transform the way they communicate and do business. But often, organizations stumble out the gate when it comes to measuring value post-implementation. In any UC deployment, it’s critical CEOs and CFOs define the value and benefits they hope to achieve from the start, and to do so successfully, they need to consider the soft benefits their new solution will bring. This means looking beyond the hard costs of things like servers, equipment and contracts, and instead considering [...]
When a large number of employees across multiple departments are expected to immediately adopt new tools offered by a modern UC environment, buy-in can be difficult. Unlike a standard IT project, UC solutions essentially transform how your employees communicate and work together. While these collaboration tools can empower organizations to be more productive, they also require a change communication strategy to guarantee effectiveness. According to Nemertes Research, for example, only 43 percent of organizations felt their efforts to roll out a UC strategy was successful, citing lack of use as [...]
Just before hitting the show floor to make our debut at Enterprise Connect last month, we promised we’d be starting a clearer conversation about unified communications. While at Enterprise Connect, we began the conversation by surveying attendees about their experience with UC deployments and maintenance, gaining insight into everything from adoption rates to the barriers keeping companies from adopting full-cloud solutions. Now that we’ve had a chance to reflect on the results, we want to present and breakdown what we see as some truly interesting data points – many of [...]
Unified Communications and Collaboration describes the integration of voicemail, e-mail, SMS, VoIP and other forms of communication to allow each person within a company to communicate with the method most familiar or convenient to them. Advances in speech recognition and voice analytics technology mean that they can now be integrated into the UC&C stack. Before a company chooses a specific solution to satisfy its use cases, it is important that it understand each of the speech technologies now available, how they work and how they might integrate for maximum benefit. [...]
The unified communications space can be noisy. This year at Enterprise Connect, we’re looking to start a clearer conversation. TetraVX makes its debut at this year’s conference in Orlando, where we’re excited to introduce ourselves and our innovative trio of what we firmly believe are the best-in-class UC solutions today. Our cloud-based, vendor-agnostic products are sharply focused on making sure organizations can communicate as effortlessly as possible. And, most importantly, we’re very much looking forward to putting a face to our name at Enterprise Connect, as our solutions are as [...]
Emergency services are important for any phone service to have ready at all times. If you use a voice-over-Internet-protocol (VoIP) service, it is easy to assume or take for granted that you have an adequate service in place. It might surprise you to know this may not be the case, but there are steps you can take to ensure your organization is prepared if a 911 call is ever needed. What is E911? Traditional 911 services were established with hard-lined telephones in mind. Service providers were able to keep track [...]
The two giants in unified communications technology, Cisco and Microsoft, are both looking to their clouds for future Unified Communications (UC) deployments, particularly in the team collaboration area. As detailed in a recent Enterprise Connect webinar, "Cisco vs. Microsoft: Customizing Your Cloud UC Deployment," sponsored by TetraVX, both companies still have on-premises roadmaps, but they are pinning the future and major products in the cloud. Microsoft announced that Teams, their replacement for Skype for Business, will only be available in their Office 365 cloud. Cisco has indicated that Spark, which [...]
January 8th, 2018 – Chicago – Netrix, LLC announced today its fast-growing cloud communications practice will now be focused independently under a new brand name, TetraVX. TetraVX will operate autonomously from Netrix, LLC and will focus on delivering best-in-class cloud communications (UC) solutions. TetraVX will consist of a team of dedicated employees working across North America, Asia, and Europe. The brand will be led by a three-person operating committee consisting of: Samir Patel - Partner and Director of Unified Communications at Netrix, LLC for four years, Samir has over a decade of experience in the unified communications industry and will be leading delivery and development for [...]