How Global Organizations Leverage Unified Communication and Collaboration Solutions to Streamline Internal Operations

As business operations expand globally, organizations need to upgrade their internal communication and collaboration solutions to support rapid growth. To accommodate new business needs, global organizations frequently tack on new tools as needed. But juggling multiple, disparate tools can quickly overwhelm employees and create internal frustration. In fact, a recent survey revealed one-third of employees are so stressed out by poor workplace communication that they are ready to quit their jobs. Additional research shows workers may even resist using more than one collaboration service because they’re annoyed about having to [...]

How Global Organizations Leverage Unified Communication and Collaboration Solutions to Streamline Internal Operations 2018-09-20T13:23:42+00:00

Decoding Unified Communications: How Small Businesses Can Determine If They Are Due for an Upgrade

With organizations looking to do more with less, small businesses are exploring the different possibilities that come with a more powerful and modern unified communications solution.  When it comes to streamlining and improving communications, there are several options available in the market to fit the needs of businesses from mom-and-pops to the enterprise. For small businesses in particular, there are two big collaboration technologies available to improve productivity and increase workplace collaboration: ●      Unified Communications (UC): Like the name implies, unified communications stacks usually consist of telephony, instant messaging, email [...]

Decoding Unified Communications: How Small Businesses Can Determine If They Are Due for an Upgrade 2018-08-02T20:33:16+00:00

How to Avoid Dysfunction and Improve the Productivity of Your Next Workplace Meeting

From broken projectors to late attendees, there are a lot of ways a meeting can spiral out of control. But meetings don’t have to be so dysfunctional. Simply sending out an agenda or explicitly stating the purpose of the meeting upfront are good strategies for keeping meetings and participants on track. Whether you’re the organizer or a guest, consider implementing the following tools to ensure every meeting produces the results you want. Before the meeting: Effectively plan for maximum productivity Smart planning and clear agendas are keys to efficient meetings. [...]

How to Avoid Dysfunction and Improve the Productivity of Your Next Workplace Meeting 2018-06-28T15:21:29+00:00

The Short and Long Term Value of Adopting a UCaaS Solution

Adopting a Unified-Communications-as-a-Service (UCaaS) system can pay dividends for companies that want to transform the way they communicate and do business. But often, organizations stumble out the gate when it comes to measuring value post-implementation. In any UC deployment, it’s critical CEOs and CFOs define the value and benefits they hope to achieve from the start, and to do so successfully, they need to consider the soft benefits their new solution will bring. This means looking beyond the hard costs of things like servers, equipment and contracts, and instead considering [...]

The Short and Long Term Value of Adopting a UCaaS Solution 2018-06-12T20:54:45+00:00

Speech Technologies in Unified Communications and Collaboration

Unified Communications and Collaboration describes the integration of voicemail, e-mail, SMS, VoIP and other forms of communication to allow each person within a company to communicate with the method most familiar or convenient to them. Advances in speech recognition and voice analytics technology mean that they can now be integrated into the UC&C stack. Before a company chooses a specific solution to satisfy its use cases, it is important that it understand each of the speech technologies now available, how they work and how they might integrate for maximum benefit. [...]

Speech Technologies in Unified Communications and Collaboration 2018-04-23T18:11:32+00:00

How Unified Communications Improve School District Budget

Allocating the resources within school budgets requires a careful balancing of prudent resource management against optimizing student success. Fortunately, like a business, a school district can benefit when it follows tried-and-true budget management strategies to manage its money, such as cutting costs and improving productivity. Investment in unified communications as a service (UCaaS) offers every school district the opportunity to achieve both of those business goals through engagement with a single asset. A myriad of school communications needs Keeping school staff, students, parents, and the greater community connected is vital to [...]

How Unified Communications Improve School District Budget 2017-11-13T15:18:31+00:00

Is Video the New Voice?

We all hold meetings on a daily basis. Most of which is through conventional means like audio bridge calls. Though voice calls are still the most utilized communication mechanism, the industry is trending rapidly towards video. Remember when two people start talking at the same time on an audio call? Or there is an abrupt silence or a situation where you are trying hard to speak but can't because someone else is talking continuously? This confusion happens because we lose the visual cues that help drive a conversation. To make [...]

Is Video the New Voice? 2017-09-21T18:34:45+00:00

Five Essentials of Team Collaboration Apps

The concept of the team collaboration app is simple - a hub through which you can communicate, share documents, and collaborate on different projects. There are many team collaboration apps around, including Asana, Podio, Sack, Igloo, Google's GSuite, and Microsoft 365 just to name a few. You will probably look at features such as ease of use, whether or not an app fits your workflow, and assess how much time your team will save when selecting a collaboration app. However, there are other features you also should take into consideration. Security Collaboration [...]

Five Essentials of Team Collaboration Apps 2017-09-19T20:58:04+00:00