Sean Kendall, Director of Customer Experience, Joins the List of 2018 ICMI Movers & Shakers
Throughout the 3 days of ICMI Contact Center Demo, thousands of customer service and contact center professionals will come together to share ideas, best practices, and strategies with the goal of improving operational efficiencies and customer service within their organizations. Attendees will have the chance to attend half-day hands-on workshops, exclusive tours of local contact centers and organizations that exemplify customer experience excellence, 60-minute main sessions, panel discussions, case studies, and inspiring keynote presentations. This year, ICMI launched the First Annual ICMI Movers and Shakers list, highlighting emerging leaders and [...]