Say “Goodbye” to Dropped Calls and Poor Voice Quality With AlertPro

Dropped calls and poor voice quality can quickly bring business productivity to a halt. But faulty communications systems also have severe long-term effects, degrading a company’s reputation and challenging the bottom line. To keep both employees and clients connected and productive, enterprises require high-functioning unified communications & collaboration (UCC) systems. But often, UCC performance monitoring ends soon after installation or only in a crisis, and quality issues, going unaddressed and unnoticed, escalate into critical situations. For strong client relationships and continued employee happiness, a 24/7 UCC monitoring system is essential. [...]

Say “Goodbye” to Dropped Calls and Poor Voice Quality With AlertPro 2019-04-16T13:19:09-06:00

How to Determine the Right UC Endpoint for Your Employee?

Unified communications endpoints are any device that connects to a network. Depending on the user, the device may be a desktop computer, telephone, laptop, tablet, printer, or mobile phone. Assigning such devices used to be a simple matter. If an employee worked primarily in the office, he received a standard telephone and a desktop computer. Employees who traveled were assigned laptops and cell phones. Today, the lines blur. Even once standard roles have hybridized. For example, an office employee may well still use a desktop computer and a telephone. But he is also [...]

How to Determine the Right UC Endpoint for Your Employee? 2017-12-04T21:33:59-06:00