Enterprise communications can be summed up in two words: complex and expensive. To support collaboration at the enterprise level, it’s crucial to have the right solution. However, often the right answer is a combination of solutions.
There are so many choices when it comes to unified communications (UC). UC encompass all forms of communication, including phone, email, video conference, Web chat, texting, and more. And because communication and collaboration are critical parts to your overall business efficiency, you’ll need a solution that is reliable, easy to manage, and flexible enough to adapt to your business’s evolving needs.
You must also keep in mind that the most efficient form of communication may be different for each employee. Offering workforces a range of options can ensure that every member of the company can communicate at his or her best.
In an ideal world, UC solutions enable this kind of collaboration by connecting any device, anytime, anywhere to match the right people and teams with the right ideas at the right time. The reality is that manufacturers create vertical stacks of collaborative technologies with their proprietary workloads requiring properly certified devices with the proper licensing, most likely on a switching layer, they may have sold you. This practice forces single vendor collaboration in a multi-vendor reality, impeding the organization’s ability to balance collaboration and expense.
In our years of delivering UC and cloud solutions, we understand the difficulties companies face when it comes to unified communications. However, today’s market is no longer limited. There is now a broad range of cloud-based UC offerings that address the complex, wide-reaching needs of businesses.
There is an alternative. Unified Communications-as-a-Service (UCaaS) is a delivery model in which a variety of communication and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network. The potential of the cloud enables you to not only select the proper application and applications for your business but also provides the ability to move workloads from expensive and resource intensive capital investments to a more fluid consumption based model dependent on current needs and requirements.
Unified Communications and Collaboration Technologies
So how do you bring all the features and capabilities you want together in an easy-to-manage UCaaS environment? The answer lies in a solution like Tetra VX. Tetra VX is a platform that helps unite and unlock the potential of collaboration platforms in either a cloud or hybrid environment. With Tetra VX, powered by cloud management platforms like CloudHelm, you can create UCaaS strategies that best fit your team in an environment that is reliable, flexible, and cost-effective.
Written by: Becky Linahon