Midmarket 2017-12-13T05:54:44+00:00

UCaaS Packaged For Midmarket Enterprises

We understand that midmarket enterprises tend to have IT restraints when it comes to implementing and managing a UC solution. For this reason, we’ve developed a simple and labor sensitive process for deploying and managing your UC environment. All of our pricing models and service contracts are fully transparent with no hidden or unexpected fees.

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Services Designed To Drive Your Businesses Success

Leave the customization to us. When you work with TetraVX, you will receive a dedicated project manager. TetraVX stands by our SLA and QoS commitments and provides complete transparency into our escalation process. With 24x7x365 access to our support desk, we are always here when you need us. Customer satisfaction is our number one goal.

Our telephony services include full IP PBX functionality, including toll-quality voice and emergency calling support. No matter the solution, your telephony service will be integrated directly with extended UC capabilities such as fixed and mobile voice, softphones, and video. TetraVX also provides seamless integration with Five9 contact center.

When it comes to onboarding you to your new UC solution, TetraVX takes an end to end approach. First, we complete a UC readiness assessment of the network and a full analysis of the current infrastructure and business technology systems we will be integrating with. In addition to our remote and on-site professional services, we enable our clients with the digital assets they need to communicate the change internally to the end-user. The purpose of our change communication program is to assist with user adoption and technology consumption.

TetraVX provides intuitive role-based user portals that are easy to use. No matter your UC solution, each portal provides full control over your UC solution and come with analytics and QoS reporting.  Our portals enable IT managers, users and partners to manage account settings and configurations.

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What Clients Say

We knew we wanted to migrate our collaboration to the cloud, but our challenge was a unique environment that could not simply be ripped out and completely replaced. At the same time, we didn’t want a long, drawn-out project. TetraVX delivered us a customized solution that was perfect for our employees just one week after signature.