Microsoft Teams

TetraVX offers a complete portfolito of products and services to support your team no matter where you are in the Teams journey. 

About Microsoft Teams

The hub for teamwork in Microsoft 365

Communicate

through chat, meetings, & calling

Collaborate

with deeply integrated O365 apps

Customize & Extend

with 3rd party apps, processes, and devices

Work with Confidence

thanks to enterprise-level security, compliance, and manageability

Communicate

Hosted Direct Routing

TetraVX’s Hosted Direct Routing for Microsoft Teams is an alternate dial-tone solution for organizations that are not interested in deploying on-premises SBC appliances or having Microsoft as their PSTN/Carrier. With our Hosted Direct Routing, we can provide cost-effective PSTN calling plans through the native Teams interface.
  • Unlimited domestic calling plans
  • Metered international calling plans
  • Concurrent session-based calling plans
  • Analog device connectivity
  • 99.999% uptime
  • 24x7x365 managed services
  • Financially backed Service Level Agreement (SLA)
  • Global support professionals

SMS FOR TEAMS

Send and receive SMS, MMS text messages directly through your Teams UI.

CALL RECORDING

Enable call recording and playback for both PSTN and VOIP calling.

911 & DYNAMIC 911

Define and validate locations in O365 and configure your emergency calling and call routing policies.

EFAX

Get the same functionality as legacy fax but with the added benefits of lower cost and higher security.

integrate your business

Integrated Omnichannel Contact Center

Provide your contact center agents the ability to access and view Microsoft Teams directory, see presence of back-office Teams users, collaborate with them or transfer calls. Additionally agents can leverage their Microsoft Teams device for call handling.

  • Single platform for voice and digital channels
  • Agent call control with Teams devices
  • Seamless call transfer
  • Agent access to Teams corporate directory & user presence

extend collaboration

Go beyond the desktop with Microsoft Room Kits

Our Microsoft expertise doesn’t stop at Teams. With a dedicated AV integration team, we can procure, deploy, and support complete Microsoft Teams room systems. TetraVX room kits are a hassle-free way to bring collaboration technology to your workspace. Delivered as a set monthly fee, our room kits can help your team save time and money.

About us

Our Microsoft expertise

As a Microsoft Gold Partner, TetraVX has the expertise to support your team’s new or existing Microsoft infrastructure. Whether you’re looking to use existing licensing and deskphones or have us procure them for you, our Microsoft Certified Engineers are here to guide you through every step of the process.

With a dedicated Microsoft engineering team, TetraVX can deploy and support all aspects of your O365 environment.

Learn more about Microsoft Teams

Interested in learning more about Microsoft Teams and our services to support it? Contact us today.