One of the most effective tools companies can use to transform their business is Unified-Communications-as-a-Service (UCaaS). UCaaS refers to the delivery model through which a variety of collaboration and communication services are outsourced to a third-party provider and accessed using an IP network. UCaaS technologies commonly consist of telephony, online meeting, and video conferencing as well as presence and messaging technology.
In a recent article, Forbes outlined the top ten trends for digital transformation going into 2018. Once a previously overlooked buzzword, Forbes states that digital transformation will become an imperative in today’s business market. In its simplest form, digital transformation is the application of digital technologies to fundamentally impact all aspects of business and society.
UCaaS is becoming crucial for digital transformation. After all, employees today expect UCaaS. Millennials are overtaking the workplace, and constant communication has become a foundation of business collaboration. Among recent graduates, 59 percent feel that state-of-the-art technology is a major factor when considering a job. 78 percent of employees believe that having access to the technology they prefer makes them more efficient at work. Organizations need to be prepared to support these needs while enabling teamwork that’s mobile and flexible.
Due to the adoption of mobile technology in everyday activities, staff and management expect more fluidity in the workplace. Research has shown that close to two-thirds of businesses will implement UCaaS systems by the year 2020. This is majorly in part to its ability to provide high efficiency and productivity while satisfying BYOD and mobile trends.
UCaaS systems allow business and industrial concerns to meet employee expectations, allowing staff to have centralized, secure access to the company’s communication systems. This, in turn, enables employees to break the barriers of department silos and to collaborate no matter their location or device.
Easy and Seamless UCaaS Integration
The greatest benefit of UCaaS systems is the breaking of barriers. Not only between employees but also the barriers that exist between systems and platforms. TetraVX embraces open architecture, platforms, and APIs that enable IT departments to transform their operations with interoperability between new and existing technology.
TetraVX’s UCaaS solutions easily integrate into your company’s existing infrastructure and systems and allow the seamless integration of all forms of communication such as video, text, voice, etc. across multiple channels. TetraVX is the ideal choice for business owners, managers, and IT leaders who want to empower their mobile, global workforce using secure, efficient, and cost-efficient solutions that will take their businesses to the next level.